Terms of Service
Welcome to DesignRoute. These terms and conditions outline the rules and regulations for the use of our website and services.
Last updated: December 2024
1. Introduction
Welcome to DesignRoute, operated by our company located at 227 Katipunan Ave., Quezon City, Metro Manila, Philippines. These Terms of Service ("Terms") govern your use of our website, services, and all related applications (collectively, the "Service") operated by DesignRoute.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
Our Service is designed to provide creative design services, portfolio showcase, and related business solutions. We are committed to maintaining the highest standards of service quality and customer satisfaction while ensuring compliance with applicable laws and regulations.
Important Notice:
Please read these Terms carefully before using our Service. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Definitions
"Service"
Refers to the DesignRoute website and all services, features, content, and applications offered by DesignRoute, accessible at our domain.
"User"
Refers to individuals or entities who access, browse, or use our Service, whether registered or unregistered.
"Account"
Refers to the user profile created when registering for our Service, containing personal information and service preferences.
"Content"
Refers to text, graphics, images, music, software, audio, video, information, or other materials posted or transmitted through our Service.
"Design Services"
Refers to the creative design, branding, web design, and related professional services provided by DesignRoute to clients.
"Intellectual Property"
Refers to all patents, copyrights, trademarks, trade secrets, and other proprietary rights in our Service and Content.
"Personal Information"
Refers to any information that can be used to identify, contact, or locate a specific individual, as detailed in our Privacy Policy.
"Business Days"
Refers to Monday through Friday, excluding weekends and public holidays in the Philippines, during our business hours of 9:00-18:00 PHT.
3. Use of Service
Eligibility Requirements
To use our Service, you must:
- Be at least 18 years of age or have parental/guardian consent
- Have the legal capacity to enter into binding agreements
- Not be prohibited from using our Service under applicable laws
- Provide accurate and complete information when required
- Comply with all applicable local, state, national, and international laws and regulations
Permitted Uses
You may use our Service for:
Personal Use
- • Browsing our portfolio and services
- • Contacting us for inquiries
- • Downloading permitted resources
Business Use
- • Requesting design services
- • Submitting project proposals
- • Managing client accounts
Service Availability
We strive to maintain continuous Service availability, but we do not guarantee uninterrupted access. Our Service may be temporarily unavailable due to:
- Scheduled maintenance and updates
- Technical difficulties or system failures
- Third-party service provider issues
- Force majeure events beyond our control
4. User Accounts
Account Creation
To access certain features of our Service, you must create an account. When creating an account, you must provide accurate, current, and complete information.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Responsibilities
- Notify us immediately of any unauthorized access
- Update your account information when necessary
- Use your account only for its intended purpose
Account Features
Prohibited Account Activities
- • Sharing account credentials with others
- • Creating accounts for fraudulent purposes
- • Impersonating another person or entity
- • Using automated tools to access the Service
5. User Responsibilities
You agree to use our Service responsibly and in compliance with all applicable laws. You may not:
- Use the Service for any unlawful purpose or to encourage unlawful activities
- Transmit harmful, offensive, or inappropriate content
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any part of the Service
- Use automated systems to access the Service without permission
All content you submit must comply with our content standards:
Permitted Content
- • Original work or properly licensed materials
- • Factual and accurate information
- • Professional and respectful communications
Prohibited Content
- • Copyrighted material without permission
- • Defamatory or false statements
- • Adult or violent content
For users purchasing our services:
- Provide accurate billing and payment information
- Pay all charges promptly according to agreed terms
- Notify us of any billing discrepancies within 30 days
- Understand that all fees are non-refundable unless specified
Consequences of Violations
Violations of these responsibilities may result in:
6. Intellectual Property Rights
Our Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of DesignRoute and its licensors. The Service is protected by copyright, trademark, and other laws.
Protected Elements
License Grant
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal or business purposes in accordance with these Terms.
User-Generated Content
When you submit content to our Service, you retain ownership of your content but grant us a license to use, modify, and display it in connection with our Service.
Your Rights and Obligations
- • You retain all rights to your original content
- • You grant us permission to use your content for service delivery
- • You warrant that you have rights to all submitted content
- • You are responsible for obtaining necessary permissions
Design Deliverables
Upon full payment, clients receive full ownership rights to final design deliverables, while DesignRoute retains rights to portfolio display and promotional use.
Usage Rights Clarification
Client Rights: Use designs for intended business purposes
DesignRoute Rights: Showcase work in portfolio and marketing
Source Files: May be provided based on service agreement
Copyright Compliance
We respect intellectual property rights and expect our users to do the same. If you believe your copyright has been infringed, please contact us with:
- Identification of the copyrighted work claimed to be infringed
- Your contact information and good faith statement
- Removal request with specific details
7. Privacy & Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Collection
Information We Collect
- • Contact information (name, email, phone)
- • Business information for service delivery
- • Payment and billing information
- • Website usage analytics
- • Communication preferences
Data Usage
How We Use Information
- • Provide and improve our services
- • Communicate about projects and updates
- • Process payments and billing
- • Send marketing communications (opt-in)
- • Comply with legal obligations
Data Security Commitment
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Data Rights
Access
Request copies of your personal data we hold
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Contact Us About Privacy
For privacy-related questions or requests, contact us at:
8. Limitation of Liability
Important Legal Disclaimer
Please read this section carefully as it significantly affects your legal rights.
Service Disclaimers
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
- Excludes all representations and warranties relating to this website and its contents
- Does not warrant that the service will be uninterrupted or error-free
- Does not guarantee the accuracy or completeness of information
- Disclaims liability for any damages arising from use of the service
Limitation of Damages
In no event shall DesignRoute, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Examples of Excluded Damages
- • Loss of business opportunities
- • Interruption of service
- • Loss of data or information
- • Third-party actions
Maximum Liability
Our total liability to you for all damages shall not exceed the amount you paid for our services in the 12 months preceding the claim, or $100, whichever is greater.
Force Majeure
We shall not be liable for any failure or delay in performance under these Terms which are due to fire, flood, earthquake, elements of nature, acts of God, wars, riots, civil disorders, rebellions, or other causes beyond our reasonable control.
Indemnification
You agree to defend, indemnify, and hold harmless DesignRoute and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from your use of the Service or violation of these Terms.
9. Termination
Termination by DesignRoute
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Grounds for Termination
- • Breach of Terms of Service
- • Fraudulent or illegal activities
- • Non-payment of fees
- • Violation of intellectual property rights
- • Harm to other users or the Service
Effect of Termination
Upon Termination
- • Your right to use the Service ceases immediately
- • Access to your account is revoked
- • Provisions that should survive termination remain in effect
- • Outstanding payments become immediately due
Termination by User
You may terminate your account at any time by:
Termination Methods
- Contacting us at [email protected]
- Calling +63 2 8433 4455 during business hours
- Using account settings (if available)
Data Retention
After Termination
We may retain certain information as required by law or for legitimate business purposes:
- • Financial records for 7 years
- • Legal compliance documentation
- • Anonymized usage data
- • Information necessary to enforce Terms
Our Commitment During Termination
10. Governing Law & Jurisdiction
Legal Framework
These Terms shall be interpreted and governed in accordance with the laws of the Republic of the Philippines.
Applicable Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
Legal Jurisdiction
Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Quezon City, Metro Manila, Philippines.
Dispute Resolution
Before pursuing formal legal action, we encourage resolving disputes through:
Contact Information for Legal Matters
Business Address
DesignRoute
227 Katipunan Ave.
Quezon City, Metro Manila
Philippines
Communication Channels
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Waiver
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and DesignRoute's failure to assert any right or provision under these Terms shall not constitute a waiver of those rights or provisions.
Contact & Updates
Contact Information
For any questions about these Terms of Service, please contact us:
Terms Updates
We may update these Terms from time to time. We will notify users of any material changes by:
Continued Use
By continuing to use our Service after any changes become effective, you agree to be bound by the updated Terms. If you do not agree to the new Terms, you must stop using our Service.
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